Selling cocoa should be understandable, efficient and respectful from the moment the farmer arrives.
The buying team first confirms that the cocoa is adequately dried and suitable for purchase. Any quality concern should be explained clearly before the transaction proceeds. Accepted cocoa is weighed on a properly calibrated and sealed scale positioned so that the farmer can see the reading.
The recorded weight, farmer or supplier information, buying-point details and transaction reference are captured together. Payment is then completed through the authorised method at the approved producer price. Where secure electronic payment is operationally available, it can improve convenience, reduce cash exposure and create a useful digital transaction trail.
After the transaction, the cocoa is identified for primary evacuation to the assigned depot. The farmer’s sale, the physical cocoa and the related record remain connected so that questions can be traced and addressed.